Yes. The routes shown on the website are inspiration. We adapt destinations, pace, accommodation and experiences to your dates, interests, budget and practical requirements.
Getting started is simple—and you’re always in control.
Payment stages, currency, bank details and any card charges are stated in the proposal and booking terms. Never send payment to an account that has not been confirmed through our official communication channels.
Cancellation conditions depend on the services booked and the time before travel. The binding terms are provided before confirmation. We strongly recommend comprehensive travel cancellation insurance.
Yes. Travellers should hold appropriate insurance covering medical treatment, evacuation, cancellation, interruption, baggage and planned activities.
Entry requirements depend on nationality and can change. Travellers are responsible for checking current official requirements and ensuring passports and permissions are valid.
There is no single best month for the whole island. The preferred region depends on the season, especially for beaches and marine activities. We recommend a route based on your dates.
Most multi-day journeys can include a private vehicle and chauffeur-guide. Specialist guides may be added for heritage sites, nature or specific activities. The exact arrangement is stated in your proposal.
We work with a range from simple local stays and boutique hotels to eco-lodges, beach resorts and luxury properties. Recommendations are based on your preferences and availability.
Yes, with age-appropriate pacing, safe transport, suitable accommodation and careful activity selection. We need the ages of children to design the journey correctly.
Yes. A private journey can be designed for one guest, although transport and guide costs are not divided between several travellers.
Often yes, especially with advance notice. Please provide detailed information about allergies, medical diets and cross-contamination concerns.
Conditions can change, and no destination is risk-free. Travellers should review current official advice, use normal precautions and follow local guidance. We plan routes using current operational information.
No. Wild animals move freely and sightings depend on habitat, weather, season and chance. We select parks and operators based on current information and responsible practice.
It includes supporting local partners, reducing avoidable harm, respecting culture, choosing responsible wildlife experiences and communicating honestly about impact.
Sri Lanka Humanity Travel intends to contribute approximately 10-15% of annual company profit to a separate Swiss charitable association or selected projects for children. It is not a guaranteed percentage from each individual booking.
Weather, rail operations, road conditions, park closures or personal needs may require changes. We coordinate suitable alternatives where possible. Any cost implications are discussed according to the booking terms.
Your final documents will include the local operational contact and emergency communication details relevant to your trip.
We aim to respond within [response time]. Complex proposals may require additional time because accommodation and route details are reviewed individually.
International flights are normally not included unless explicitly stated. Domestic flights, if proposed, will be clearly listed.
